How to enable and use Multifactor Authentication?

Multifactor is a additional security feature within qemr that if enabled, qemr will need to confirm the identity of the user when logging in from a new location or if they have been absent for a long period of time (15 days of inactivity)

Enable Multifactor Authentication: Where to go?

1. Admin users, may enable multi factor authentication by navigating to Settings->Company
2. Check, ' Enable Multifactor Authentication' and click save.

User Verification

1. The user will be prompted to verify their identity if they sign in from a different location, or the internet service provider of the location has changed the IP address (this usually occurs when your modem is replaced). 

2. If the user has not logged in for 15 days. After 15 days of inactivity the user will be required to re-verify each location they log in from.

After confirming your identity, the system will store up to 5 IP addresses to which the user is able to login without the need of the multifactor authentication.

** Keep in mind that If a user regularly logs in from multiple locations and find the multifactor entry prohibitive, multifactor may not be the correct security solution for your practice.

User's Email:

The authentication code will be dispatched to the email linked to the user's account.

*If you have not received a code, please verify that the correct email address is registered for the respective user.

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